“I don’t need to justify caring. How do you justify not caring?” The conversation that changed how I think about leading.

There are not many good books on retention. This one is under 100 pages and I am buying copies for clients.

50% of CEOs say they spend too much time on employee issues. Lencioni’s answer is that being smart is only half the equation.

Every client we work with gets a copy. Not as a gift-with-purchase — because it changes how they think about their people.

A restaurant book, read by an HR person. What if we did unreasonable things for our employees the way Eleven Madison Park did for its guests?

If I took ten of your employees to lunch without you and asked them to rate their wellbeing at work, what would they say?

The way we approach work doesn’t match how our brains are wired. That mismatch is what disengagement actually is.

Only 31% of people are engaged at work. Marcus Buckingham has a theory about why, and it starts with what people love doing.