When we treat a resignation as the end of the relationship, we walk away from the most honest feedback we will ever get.

46% of U.S. workers don’t use all their PTO. Here are the benchmarks, and why I am not sold on unlimited.

One of your five salespeople always closes — so every important account goes to them. They will never tell you it’s too much.

Job security isn’t a policy you write. It’s the accumulated impression of how you handle mistakes, how you hire, and what you say about the future.

The myth is that younger workers need daily feedback. What they actually want is your attention — time with their manager.

They don’t hold back because they dislike you. They hold back because they like you and don’t want to make you feel bad.

A 100-person company replaced its second-most-important executive and never sent a memo. They assumed people knew. People didn’t.

The objection I hear every time: there’s nowhere to promote them. Fair. So make the job progressively more interesting instead.

If I interviewed six random people at your company, would they say you are people-forward? Here is why the answer is worth money.

You have a vision. Has anyone told Jane how her work makes it possible? If not, she thinks she just does the admin job.

I left Delta to stay home with my son. I missed working. Both things were true at once — and that is where this company came from.

Buy your team a book. Walk through it over two lunches. That’s it — you just built a leadership development program.

The decisions you make with your people during an uncertain stretch will shape the next two years. Four ways to lead through it.

“I have anxiety and need to take some time off.” A dozen questions hit you at once. Here is where to start.

I never thought I’d write about “The Office” for work. Ten thousand hours of research says otherwise.

Two weeks a year of working from anywhere. Same hours, same responsibilities, different view. It costs you almost nothing.

Every issue at that owners’ meeting was about stressed and difficult employees. Nobody in HR was surprised.

Before you stop reading because a four-day week is impossible — look at what happened when 61 companies actually tried it.